At Australian Plants Online, we understand that excitement of waiting for new plants to arrive. That’s why we’ve perfected our delivery process to ensure your botanical treasures arrive safely and promptly, whether you’re in Mornington or Manhattan.
From Our Nursery to Your Doorstep
Every plant in your order receives VIP treatment from the moment it’s carefully selected by our Gregory Way nursery team until it’s happily settled in your garden. Our shipping process combines horticultural expertise with reliable logistics to give you the best possible experience.
Shipping Options Tailored to Your Needs
Express Delivery (10-15 days)
Carriers: DHL or FedEx | Cost: $12.95 AUD
Perfect for gardeners who want their plants quickly. Our premium shipping option includes tracking and careful handling by our trusted courier partners.
Free Standard Delivery (15-25 days)
Carrier: EMS | Cost: Free on orders over $50 AUD
Our eco-conscious choice for patient gardeners. Plants travel safely at a slower pace, perfect for hardy natives like Callistemon and Agapanthus.
What to Expect After You Order
- Order Processing (1-2 days): Our team hand-prepares your plants with appropriate packaging for their journey.
- Shipping Notification: You’ll receive tracking details the moment your green package leaves our nursery.
- In Transit Care: Our specially designed packaging protects roots and foliage during transport.
- Happy Arrival: Most plants arrive ready to thrive, with detailed care instructions included.
Our Delivery Promise
We stand behind every plant we ship with our 30-Day Happiness Guarantee. If your plants don’t arrive in good condition or struggle to settle in, we’ll replace them or refund your money – because your gardening success means everything to us.
Delivery FAQs
Q: Do you deliver to my area?
A: We ship worldwide except to parts of Asia and some remote regions. Contact us if you’re unsure about your location.
Q: How are plants packaged for shipping?
A: Our tubestock plants travel in specialized containers that protect roots and retain moisture, with eco-friendly padding to prevent movement.
Q: Can I specify delivery dates?
A: While we can’t guarantee specific delivery dates, you can leave special instructions at checkout and we’ll do our best to accommodate.
Q: What if I’m not home when my plants arrive?
A: Most carriers will leave your package in a safe place. For hot climates, we recommend arranging for someone to receive your plants.
Ready to Grow Your Garden?
Join our community of 250,000+ satisfied gardeners who trust us for quality plants delivered with care. Whether you’re creating a butterfly haven with our Bee Friendly Plants or designing a drought-resistant landscape with Agave & Mangave, we’ll get your plants to you safely.
Happy gardening from all of us at Australian Plants Online – where every delivery brings nature’s treasures to your doorstep!